Our Christmas and New Year opening hours are:

  • Thursday 19 December 2024:  Helpline - 9:30 – 10:30am; Webchat – closed
  • Friday 20 December 2024:  Helpline - 9:30 – 4pm; Webchat – closed
  • Saturday 21 December 2024: Closed
  • Sunday 22 December 2024: Closed
  • Monday 23 December 2024:  Helpline - 9:30 – 4pm; Webchat – 10am – 2pm
  • Tuesday 24 December 2024:  Helpline - 9:30 – 1pm; Webchat – 10am – 1pm
  • Wednesday 25 December 2024 (Christmas day): Closed
  • Thursday 26 December 2024 (Boxing Day): Closed
  • Friday 27 December 2024: Helpline - 9:30 – 1pm; Webchat – 10am – 1pm
  • Saturday 28 December 2024: Closed
  • Sunday 29 December 2024: Closed
  • Monday 30 December 2024: Helpline - 9:30 – 1pm; Webchat – 10am – 1pm
  • Tuesday 31 December 2024: Helpline - 9:30 – 1pm; Webchat – 10am – 1pm
  • Wednesday 1 January 2025 (New Year’s Day): Closed
  • Thursday 2 January 2025: Helpline - 9:30 – 1pm; Webchat – 10am – 1pm
  • Friday 3 January 2025: Helpline - 9:30 – 1pm; Webchat – 10am – 1pm
  • Saturday 4 January 2025: Closed
  • Sunday 5 January 2025: Closed
  • Onwards from Monday 6 January 2025 – In January we are only going to have a reduced team which will affect our service for a while. We will update this page when we have more details.


Looking for information about money, debt or benefits?


Visit our Mental Health & Money Advice Service