Who we work with
We will never sell your data to another organisation. In addition, if we ever need to send data to a third party (to carry out our own work) we will make sure the company we use has signed a data processing agreement with us, so that they are bound to take care of your data in the same way we do.
Below are the current (2022) partners we work with for marketing, because we don't have the technology in-house to carry this out ourselves. We have other partners (e.g. within the NHS) who we share data with - but this is for use in providing service contracts only, not marketing.
Company | Purpose | Website |
Go Cardless | They process our direct debit payments for membership and regular giving. | www.gocardless.com/privacy |
Fretwell Print and Direct Mail | They print and post items like our thank you cards, appeals, Response supporter magazine and tea party packs | www.fretwell.co.uk |
VIR2 | They manage our inbound and outbound SMS messages | www.vir2.co.uk/page/text-mobile |
Payroll Giving in Action | They represent us in some workplaces to recruit new payroll donors | www.payrollgiving.co.uk |
Sharing the Caring | They represent us in some workplaces to recruit new payroll donors | www.stcpayrollgiving.co.uk |
Bluefrog | With your consent, they contact supporters about stories to use in campaigns, or for research about wider themes and areas of interest | www.bluefroglondon.com/about |
Engaging Networks | We use their platform to manage e-campaigns, eg where we ask you to email your MP | www.engagingnetworks.net/uk |
Classic Tours | We use them for cycling tours and some overseas events | www.classictours.co.uk/challenges |
Skyline | We use them for skydiving, Santa Runs and other active events | www.skylineparachuting.co.uk |
RealBuzz | We use them for sporting events like the London Marathon and Tough Mudder | www.realbuzz.com |
iMiS | This is the company that built and maintains our supporter database, and our online donation site | www.imis.com/ASI/IMIS20 |
Informz | This is the email package that we use when we send large emails (like our supporter e-newsletter) | www.informz.com |
Return Fundraising | They are a company who do fundraising campaigns over the phone | www.returnfundraising.co.uk |
Pure Profile | They send us details of people who have consented to hear from us about how they can support our work (from online publishers e.g. shopping surveys and prize draws) | www.pureprofile.com |
Justgiving | An online giving platform who only pass on email contact details of people who have opted in to receive further updates from us | www.justgiving.com |
Virgin Money giving | An online giving platform who only pass on email contact details of people who have opted in to receive further updates from us | www.virginmoneygiving.com |
Belmont Press | They print and post Your Voice, our membership magazine | www.belmont.co.uk |
Hotjar | They monitor how our visitors are using our site and optimise our content for our audience. Hotjar collects a user's time on a page, their scroll depth and clicks in an anonymised format | www.hotjar.com |
Campfire | With your consent they will contact you in regards to taking part in supporter research that we occasionally undertake to understand your needs, so that we can provide a better service and communications. | www.campfireagency.com |