Our latest vacancies
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. Every year, we support thousands of people through our network of groups, services and helplines. Our vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help us reach that goal by applying today.
If you would like to talk to our team, please email: recruitment@rethink.org
There are currently 14 vacancies available.
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Support (Community)
Apply now Mental Health Support WorkerAre you passionate about making a real difference in people’s lives? At Rethink Mental Illness, we believe everyone affected by mental illness…
About the role
At Rethink Mental Illness, we believe everyone affected by mental illness deserves a better quality of life. Join us as a Mental Health Support Worker and help people on their recovery journey to regain confidence and independence.
What you’ll do
- Provide one-to-one support to individuals affected by mental illness.
- Help service users achieve personal goals and access community resources.
- Deliver care and support plans, including basic personal care where needed.
- Work collaboratively with nurses, managers, and volunteers.
- Promote independence and wellbeing through the recovery model.
About the service
Our Devon Supported Housing service offers tailored housing-related support for people leaving hospital or residential care. We focus on empowering individuals to manage their own recovery and live fulfilling lives.
What we’re looking for
- Empathy, patience, and a genuine desire to help others.
- Ability to work within professional boundaries and uphold our values.
- Transferable life/work experience – previous mental health or social care experience is a bonus.
- Willingness to learn and adapt in a supportive team environment.
Why join us?
- Be part of a passionate team committed to improving lives.
- Access to training and development opportunities.
- Work for a charity that values Hope, Openness, Expertise, and Understanding.
Ready to make a difference?
Apply today and help us lead the way to a better quality of life for everyone severely affected by mental illness.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Specialist Officers
Apply now Events & Community Fundraising OfficerJoin us and help redefine fundraising for mental health. At Rethink Mental Illness, we’re passionate about creating a better quality of life for…
Join us and help redefine fundraising for mental health.
At Rethink Mental Illness, we’re passionate about creating a better quality of life for everyone severely affected by mental illness. Our Fundraising Team plays a vital role in making this happen – and now we’re looking for an Events & Community Fundraising Officer to help us grow participation and income through exciting events and community initiatives.
About the role
- Deliver and execute a dynamic calendar of fundraising events.
- Engage with supporters and the public to grow awareness and participation.
- Lead on social media campaigns for events and community fundraising.
- Build strong relationships with stakeholders, suppliers, and internal teams.
- Innovate stewardship and develop new fundraising products.
- Manage platforms like JustGiving and keep our CRM system up to date.
What we’re looking for
- Experienced fundraiser with a track record in events and supporter stewardship.
- Skilled in planning, organising, and managing complex projects.
- Confident using CRM systems (ideally MS Dynamics).
- Creative, proactive, and able to work independently.
- Willing to travel and work flexibly, including occasional evenings/weekends.
Why join us?
You’ll be part of a passionate team that’s redefining fundraising and making a real difference for people severely affected by mental illness. We value Passion, Openness, Expertise, Understanding, and Equity – and we live by our CARES behaviours: Connect, Accountable, Respect, Evolve, Success.
Ready to make an impact?
Apply now and help us deliver hope and change for thousands of people across the UK.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Head of Department or Area: Band 6
Apply now Head of Area - SomersetAre you passionate about transforming mental health services and improving lives? We’re looking for a Head of Area to lead our services in Somerset…
Are you passionate about transforming mental health services and improving lives? We’re looking for a Head of Area to lead our services in Somerset and help us deliver on our vision of “working together to build communities that care.” Our Somerset services currently consist of mainly accommodation services including a crisis house with a small amount of community and outreach services. Our service delivery in Somerset requires us to have a close working relationship with Open Mental Health.
As part of our South West Regional Services team, you’ll work closely with NHS Integrated Care Systems, Local Authorities, and strategic partners to shape care and support services. You’ll lead a team of Service Managers, Contract Managers, and Registered Managers to ensure high-quality, safe, and person-centred care across a diverse portfolio of services – from supported housing and crisis provision to community outreach and peer support.
This is a field-based role requiring flexibility, collaboration, and a commitment to driving positive change for people severely affected by mental illness.
About the role
- Provide strategic leadership for services in Somerset, ensuring delivery meets contractual, quality, and financial standards.
- Build partnerships with commissioners and stakeholders to influence service design and growth.
- Drive innovation and continuous improvement across services, aligning with national priorities and our corporate strategy.
- Lead and develop your team, fostering a culture of inclusion, accountability, and excellence.
- Identify opportunities for service expansion and income growth in collaboration with our Service Development and Fundraising teams.
What We’re Looking For
- Proven experience as a senior manager in health or social care, leading complex contracts and dispersed teams.
- Strong understanding of mental health services and the health and social care landscape.
- Ability to manage budgets, meet KPIs, and ensure compliance with safeguarding and regulatory standards.
- Excellent communication, relationship-building, and influencing skills.
- A full UK driving licence and willingness to travel.
Desirable: Management qualification, experience of partnership development, and knowledge of housing management.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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We are looking for a passionate Trainee Single Discipline RPR Advocate to work as part of our Camden & Islington Advocacy Team. Imagine being part of…
We are looking for a passionate Trainee Single Discipline RPR Advocate to work as part of our Camden & Islington Advocacy Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
As an unqualified, inexperienced Trainee Single Discipline Advocate (paid RPR), you will be required to enrol on the Level 4 Independent Advocacy Practice qualification and complete the course within a set timescale, using protected study time to focus on this. You will shadow experienced team members and then be observed providing support to those who are eligible for our services until you are able to pick up a caseload of your own. Although your focus will be providing paid RPR support, you will receive training across the different remits of advocacy, instructed and non-instructed advocacy and safeguarding and be supported to develop a thorough understanding of the role and boundaries of advocacy. The role involves representing people who have been deprived of their liberty, empowering them to have a say in their situation, to understand their rights and any options open to them and challenging capacity assessments where you feel they are incorrect. When the person cannot communicate their views to you, you will ensure that their unique preferences and views are taken into consideration in any decisions made by care providers.
About the role
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can talk through the situation you’re currently in and the options open to you. They can help you decide what you want and then communicate it to people. This is particularly useful if it’s difficult to understand things or to speak up and be heard.
Integrated service provides a range of specialist advocacy services to Adults as appropriate across a range of disciplines. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community, working with a range of health and social care partners.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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We are looking for a Trainee Multi-Disciplinary Advocate to work as part of our Camden & Islington Advocacy Service Team. Imagine being part of an…
We are looking for a Trainee Multi-Disciplinary Advocate to work as part of our Camden & Islington Advocacy Service Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Integrated service provides a range of specialist advocacy services to Adults as appropriate across a range of disciplines. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community, working with a range of health and social care partners.
About the role
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can talk through the situation you’re currently in and the options open to you. They can help you decide what you want and then communicate it to people. This is particularly useful if it’s difficult to understand things or to speak up and be heard.
Integrated service provides a range of specialist advocacy services to Adults as appropriate across a range of disciplines. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community, working with a range of health and social care partners.
The role provides multiple remits of advocacy to children and young people which may include:
IMHA, IMCA, ICAA, IHCA, CYP, and Community.
You will manage your own caseload, using a person-led, issue-based advocacy approach, closing cases efficiently when the work has concluded and identifying when the person you are supporting has additional advocacy needs, ensuring an appropriate referral is raised, signposting is considered, and any unmet needs are recorded.
As an unqualified, inexperienced independent children and young people’s multi-disciplinary advocate, you will be required to enrol on the Level 4 Independent Advocacy Practice qualification and complete the course within a set timescale, using protected study time to focus on this. On completion of the Level 4 Independent Advocacy Practice qualification, you will transfer from the Trainee Multi-Disciplinary Advocate role to the Multi-Disciplinary Advocate role.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Support (Community)
Apply now Mental Health Recovery WorkerJoin us in making a real difference. At Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Mental Health Recovery…
Join us in making a real difference.
At Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Mental Health Recovery Worker, you’ll play a vital role in supporting individuals on their recovery journey, helping them achieve independence and connect with their community.
About the role
- Provide one-to-one, goal-focused support to people affected by mental illness.
- Work holistically to promote social inclusion and wellbeing.
- Collaborate with local teams and partners to ensure a full package of support.
- Empower individuals to access community resources and manage their mental health.
What we’re looking for
- Experience supporting people with mental illness or in a social care setting.
- Strong communication and coaching skills.
- Ability to assess needs and develop tailored support plans.
- QCF Diploma/NVQ Level 3 in Care or equivalent (or working towards).
Why Rethink?
We’re passionate, committed, and driven by hope. You’ll join a team that values openness, expertise, and equity, and you’ll be part of an organisation that truly cares.
Ready to make a difference?
Apply today and help us deliver life-changing support across Derbyshire.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Bank Workers
Apply now Bank Mental Health Recovery WorkerJoin us and make a real difference. At Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Bank Mental Health…
Join us and make a real difference.
At Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Bank Mental Health Recovery Worker, you’ll play a vital role in supporting people on their mental health recovery journey.
About the role
- Provide short-term, goal-focused support to individuals in the community.
- Work holistically to promote independence and social inclusion.
- Collaborate with local teams and partners to ensure people have the right support.
- Empower individuals to access services, manage wellbeing, and achieve personal goals.
What we’re looking for
- Experience supporting people with mental illness or in social care (paid or voluntary).
- Strong knowledge of mental health and recovery-focused approaches.
- Ability to assess needs, create support plans, and manage risk effectively.
- Resilience and commitment to our values: Passion, Openness, Hope, Expertise, Understanding, Equity.
Why join us?
- Flexible bank hours to fit around your life.
- Be part of a passionate team making a real impact in Derbyshire communities.
- Access to training and development opportunities.
Ready to make a difference?
Apply today and help us lead the way to a better quality of life for everyone severely affected by mental illness.
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Support (Community)
Apply now Living Well Mental Health & Wellbeing CoachAt Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Part Time Wellbeing Coach, you’ll be part of our Derbyshire…
At Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Part Time Wellbeing Coach, you’ll be part of our Derbyshire Living Well service covering the North East Derbyshire/Bolsover and Chesterfiend area, supporting people with complex mental health needs to build resilience, develop self-care skills, and connect with their communities.
This is more than a job – it’s an opportunity to shape the future of mental health support in Derbyshire.
About the role
- Work 1:1 and in groups to coach individuals towards improved mental wellbeing.
- Help people tell their story, set goals, and co-design their recovery journey.
- Connect individuals to vital services like housing, debt advice, and education.
- Facilitate workshops and peer support groups across Amber Valley.
- Collaborate with multidisciplinary teams to safeguard and empower individuals.
What we’re looking for
- Experience supporting people with complex mental health needs.
- A genuine passion for improving lives and communities.
- Strong communication skills and ability to manage a caseload.
- Knowledge of mental health indicators and risk management.
- Health & Social Care qualification (or willingness to work towards).
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Advice and Information
Apply now Mental Health & Money AdviserAre you passionate about making a real difference to people’s lives? We are looking for a Mental Health & Money Advisor to join our dedicated team. In…
Are you passionate about making a real difference to people’s lives? We are looking for a Mental Health & Money Advisor to join our dedicated team. In this role, you will use your expertise to provide high-quality advice and casework to individuals experiencing mental health and money challenges. You’ll help clients overcome barriers, manage debt, maximise income, and navigate welfare benefits—all while supporting their mental wellbeing.
About the role
The Mental Health & Money Advice Service is the first UK-wide initiative to tackle mental health and financial issues together. Commissioned by Mental Health UK and delivered by leading mental health charities across the UK, we aim to break the cycle of debt and mental health problems through online resources and telephone-based advice.
What You’ll Do
- Provide advice and casework by telephone on debt solutions, welfare benefits, and mental health-related issues.
- Support clients, carers, and professionals with practical guidance and emotional understanding.
- Deliver benefit checks, assist with claims, and handle mandatory reconsiderations and appeals.
- Maintain accurate case records and contribute to service improvements.
- Work collaboratively within a supportive team to ensure excellent client care.
What We’re Looking For
Essential
- Accredited training in money advice (e.g., IMA, Wiser Adviser).
- Experience providing money advice and casework (debt, financial capability, welfare benefits).
- Skilled in remote advice delivery (telephone, email, virtual chat).
- Strong IT skills and familiarity with case recording systems.
- Knowledge of relevant legislation and guidance.
- Experience working with vulnerable clients, particularly those affected by mental illness.
Desirable
- Accreditation by the Institute of Money Advisers or willingness to work towards it.
- Experience with Universal Credit and recent welfare benefits training.
- Previous telephone-based casework experience.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Support (Community)
Apply now Mental Health Recovery WorkerAre you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join…
Are you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Bath Road – a CQC Registered home supporting up to ten individuals with severe and enduring mental health challenges.
At Bath Road, we provide more than just accommodation – we offer support with daily living skills, personal care, finances, and rehabilitation, while encouraging engagement with the local community.
About the role
- Help individuals rebuild confidence and independence
- Support service users in achieving personal goals
- Provide one-to-one guidance and work alongside mental health agencies
- Build respectful, honest relationships while maintaining professional boundaries
What we’re looking for
- Experience supporting people with mental illness or in a social care setting (paid or voluntary)
- Great listening skills, empathy, patience, and kindness
- Ability to work with digital systems (Microsoft applications, email, internet)
- A commitment to our values and willingness to learn
If you have transferable skills and a passion for helping others, we’d love to hear from you!
Working hours: Rota based, shift pattern, 5-week rolling rota consisting of 5 shifts per week, including one sleep-in. Minimum of 3 working weekends. Shifts: 8am-4pm, 2pm-10pm, 2pm-11pm (sleep-in), 7am-1pm
Apply today and be part of a team that truly makes a difference.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Support (Community)
Apply now Living Well Mental Health & Wellbeing CoachAt Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Wellbeing Coach, you’ll be part of our Derbyshire Living Well…
At Rethink Mental Illness, we believe everyone deserves a better quality of life. As a Wellbeing Coach, you’ll be part of our Derbyshire Living Well service covering Amber Valley area, supporting people with complex mental health needs to build resilience, develop self-care skills, and connect with their communities.
This is more than a job – it’s an opportunity to shape the future of mental health support in Derbyshire.
About the role
- Work 1:1 and in groups to coach individuals towards improved mental wellbeing.
- Help people tell their story, set goals, and co-design their recovery journey.
- Connect individuals to vital services like housing, debt advice, and education.
- Facilitate workshops and peer support groups across Amber Valley.
- Collaborate with multidisciplinary teams to safeguard and empower individuals.
What we’re looking for
- Experience supporting people with complex mental health needs.
- A genuine passion for improving lives and communities.
- Strong communication skills and ability to manage a caseload.
- Knowledge of mental health indicators and risk management.
- Health & Social Care qualification (or willingness to work towards).
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Support (Registered Services and Regulated Activity)
Apply now Mental Health PractitionerJoin Our Team as a Mental Health Practitioner Location: Stewart Garden’s, Dawlish, Devon. Devon Enhanced Community Recovery Service (ECRS) We provide…
About the role
Location: Stewart Garden’s, Dawlish, Devon.
Devon Enhanced Community Recovery Service (ECRS)
We provide specialist, CQC-registered supported accommodation for adults with complex mental health needs. Our focus is on recovery, building independence, and helping people move towards their future goals.
Are you an experienced Mental Health Practitioner looking to make a real impact? We’re seeking a dedicated individual to join our integrated team at Stewart Garden’s, delivering high-quality, recovery-focused care to people with complex and enduring mental health needs.
This is a varied and rewarding role where you’ll provide clinical leadership, support transitions, mentor staff, and ensure person-centred care planning.
What will you do?
- Deliver and oversee clinical care for service users
- Complete robust clinical assessments and attend key meetings (CPA reviews, Section 117, referrals)
- Support transitions from hospital/CAMHS to community placements
- Facilitate training on recovery models, medication, capacity, and more
- Mentor staff and promote reflective practice
- Oversee risk assessments and ensure governance standards
- Liaise with external professionals and provide reports for GPs, tribunals, and stakeholders
What we’re looking for
- Qualified Mental Health Professional (Nurse, OT, Social Worker, Psychologist) with 12+ months post-registration experience
- Experience supporting individuals with complex mental health needs
- Knowledge of Mental Health Act, DoLS, MCA, and safeguarding procedures
- Strong clinical reasoning and assessment skills
- Excellent communication and report-writing abilities
- Ability to work flexibly and collaboratively
- Proficiency in IT systems and clinical record keeping
- Understanding of CQC standards
If you’re committed to recovery-focused, person-centred care and want to lead by example, we’d love to hear from you.
Working hours: 1 x Part-time role available (21 hours per week - over a 7 day week rota across two ECRS locations in Devon)
Apply today and help us deliver outstanding mental health support!
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Advice and Information
Apply now Mental Health & Money NavigatorAt Rethink Mental Illness, we believe everyone affected by mental illness deserves a better quality of life. Our Mental Health and Money Advice…
At Rethink Mental Illness, we believe everyone affected by mental illness deserves a better quality of life. Our Mental Health and Money Advice Service is the first UK-wide service tackling mental health and financial wellbeing together. We’re looking for a passionate and committed Mental Health Money Navigator to join our team.
About the role
What you’ll do
- Be the first point of contact for clients and carers referred for money and benefits support.
- Provide unregulated advice and guidance on budgeting, financial capability, and simple benefits checks.
- Complete better-off-to-work calculations and support with basic benefit applications.
- Triage referrals and signpost to specialist advisers or external organisations for more complex needs.
- Assist our Benefits and Energy Advisers with casework, including arranging fuel and food vouchers.
What we’re looking for
- Experience working with vulnerable clients, especially those affected by mental illness.
- Strong IT skills and familiarity with electronic case recording systems.
- Ability to deliver advice remotely via phone, email, or virtual platforms.
- Knowledge of welfare benefits legislation and guidance.
- A commitment to Rethink values: Passion, Openness, Expertise, Understanding, Equity, and Hope.
What we offer
- A supportive, flexible, and collaborative environment.
- Opportunities to develop your expertise in mental health and money advice.
- The chance to be part of a service that changes lives.
Ready to make a difference?
Apply now and help us stop the spiral of debt and mental health issues.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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Advice and Information
Apply now Advice & Information OfficerJoin us to make a real difference for people severely affected by mental illness. As an Advice & Information Officer, you’ll offer clear,…
Join us to make a real difference for people severely affected by mental illness. As an Advice & Information Officer, you’ll offer clear, compassionate advice by phone, email and webchat, helping people understand their rights, access support and take positive steps forward.
We are looking for someone with experience of working in the advice sector providing advice via phone and/or webchat
About the role
- Provide empathetic, holistic advice on mental health, social care, benefits and related issues.
- Listen, empower and guide people through complex situations.
- Write and review accessible information for our website and resources.
- Share insights to help shape wider mental health policy and practice.
What you’ll bring
- Experience supporting people with lived experience of mental illness.
- Strong advice giving and problem solving skills.
- Excellent written and verbal communication.
- Calm, compassionate approach and emotional resilience.
- Ability to work independently in a remote team.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.