Our services

Founded 50 years ago by carers of people living with mental illness, Rethink Mental Illness has a proud history of meeting the needs of carers and fighting for their rights. We believe this work is extremely important, as carers are often neglected, despite the crucial support they provide to individuals and the positive impact they have on society as a whole.

In homes, care homes, hospitals, local communities and secure settings, we empower people by helping them voice their opinions and feelings, stand up for their rights and access the services they need. And if they don’t feel able or lack the capacity to do this, we will represent their interests and speak up on their behalf, so their views and concerns are heard.

Rethink Mental Illness provides a number of helplines across England. Staffed by highly trained professionals, they provide specific solution-based guidance and offer information and signposting. We are a member of the Helplines Partnership - all our helpline services adhere to their quality standards and are freephone as well as recovery focused.

Our 24/7 care home services provide a safe, stable environment and specialist nursing support to people who are facing a mental health crisis or have left hospital after being an inpatient. This involves experienced and dedicated staff building up a detailed understanding of a person’s needs, including those relating to their physical health, which in many cases is neglected.

Our range of community support services give people severely affected by mental illness access to personalised help that can rebuild their confidence, help them stay in or return to work, and take part in social activities they enjoy. We know our community support services have an extremely positive impact on the lives of people living with mental illness.

Before, during and after spending time in prison, people may be affected by mental illness. To help them maintain and improve their mental health and wellbeing, we provide a range of specialist services for prisoners and their families.

People living with mental illness feel most supported in their own communities, close to friends and family, and in a place they can call home. This is why we deliver a range of supported housing services that offer a safe environment in which people can recover and build confidence, helping them feel better equipped to live independently in the community.