Who we work with

We will never sell your data to another organisation.  In addition, if we ever need to send data to a third party (to carry out our own work) we will make sure the company we use has signed a data processing agreement with us, so that they are bound to take care of your data in the same way we do.

Below are the current (2022) partners we work with for marketing, because we don't have the technology in-house to carry this out ourselves. We have other partners (e.g. within the NHS) who we share data with - but this is for use in providing service contracts only, not marketing.

Company Purpose  Website
Go Cardless They process our direct debit payments for membership and regular giving. www.gocardless.com/privacy
Fretwell Print and Direct Mail They print and post items like our thank you cards, appeals, Response supporter magazine and tea party packs www.fretwell.co.uk
VIR2 They manage our inbound and outbound SMS messages www.vir2.co.uk/page/text-mobile
Payroll Giving in Action They represent us in some workplaces to recruit new payroll donors  www.payrollgiving.co.uk
Sharing the Caring They represent us in some workplaces to recruit new payroll donors  www.stcpayrollgiving.co.uk
Bluefrog With your consent, they contact supporters about stories to use in campaigns, or for research about wider themes and areas of interest www.bluefroglondon.com/about
Engaging Networks We use their platform to manage e-campaigns, eg where we ask you to email your MP www.engagingnetworks.net/uk
Classic Tours We use them for cycling tours and some overseas events www.classictours.co.uk/challenges
Skyline We use them for skydiving, Santa Runs and other active events www.skylineparachuting.co.uk
RealBuzz We use them for sporting events like the London Marathon and Tough Mudder www.realbuzz.com
 iMiS  This is the company that built and maintains our supporter database, and our online donation site  www.imis.com/ASI/IMIS20
 Informz This is the email package that we use when we send large emails (like our supporter e-newsletter) www.informz.com
Return Fundraising They are a company who do fundraising campaigns over the phone www.returnfundraising.co.uk
Pure Profile They send us details of people who have consented to hear from us about how they can support our work (from online publishers e.g. shopping surveys and prize draws) www.pureprofile.com
Justgiving An online giving platform who only pass on email contact details of people who have opted in to receive further updates from us www.justgiving.com
Virgin Money giving An online giving platform who only pass on email contact details of people who have opted in to receive further updates from us www.virginmoneygiving.com
Belmont Press They print and post Your Voice, our membership magazine www.belmont.co.uk
Hotjar They monitor how our visitors are using our site and optimise our content for our audience. Hotjar collects a user's time on a page, their scroll depth and clicks in an anonymised format www.hotjar.com
Campfire With your consent they will contact you in regards to taking part in supporter research that we occasionally undertake to understand your needs, so that we can provide a better service and communications. www.campfireagency.com