Right Treatment, Right Time 2025

Our new report uncovers the true cost of mental health waiting times.
Read our report Read our report

1.8 million people are on a waiting list for NHS mental health treatment

There are now 12 times as many people waiting 18 months for mental health treatment than for physical health.

Our new report, Right Treatment, Right Time, surveyed people severely affected by mental illness to uncover the true cost of long delays: 

  • 3 in 4 told us they did not receive the right treatment at the right time.
  • 1 in 5 had to give up work while waiting for their treatment. 
  • 83% said their mental health deteriorated while waiting. 1 in 3 of these people attempted suicide. 

We are calling on government to include mental health in its plans to tackle long waiting times and to set out actions to ensure more people with a mental health need receive the right treatment at the right time. 

This must include: 

  • Sending a clear message to systems that tackling mental health waits is a priority;
  • Ensuring mental health receives a fair share of the NHS budget,
  • The introduction of access standards for community mental health services for those living with a mental illness.
  • I received no help at all until it was too late. My psychosis was full-on, and an attempted suicide was the only thing that got me help.

Let's cut mental health waiting times