Frequently asked questions

• What is unpaid carers leave?

  You might care for someone who lives with a mental illness.  You might work and need time off to care for them.

  Unpaid carer’s leave is when you take time off to care for them without getting paid by your employer.

  Your employer might decide to pay you for this type of leave. But they do not have to unless:  

  • it is your employer’s policy, or 
  • it is in your employment contract.
• Do I have a right to unpaid carers leave? 

  You have a right to unpaid carer’s leave to arrange care for someone who has:

  • a mental illness and they are expected to need care for more than 3 months,
  • a physical illness or injury and they are expected to need care for more than 3 months,
  • a disability, as defined in the Equality Act, or
  • care needs because of their old age.

  You can get more information on what is defined as a disability under the Equality Act here: www.gov.uk/definition-of-disability-under-equality-act-2010

• What if the person I care for is not a relative or friend? 

  The person you care for does not have to be a relative or friend. It can be anybody that relies on you for care.

• When can I request unpaid carers leave from? 

  You have a right to request unpaid carer’s leave as soon as you start to work for your employer.

• How much unpaid carers leave can I take?

  You can take a period of leave that is equal to your usual working week.  You can do this every 12 months.

  So, if you usually work 5 days a week, you can take 5 days leave a year. 

  If you usually work 3 days a week, you can take 3 days leave a year. 

  You can take all the time off in one go. Or you can take off individual days or half days throughout the year.

• What if I care for more than one person? 

  You might care for more than one person. 

  You can still only take a period of leave that is equal to your usual working week.  

  You might care for 2 people. So, if you usually work 5 days a week, you can take 5 days leave a year.  You cannot take 10 days.

• What if I need time off to care for my child? 

  This information is for carers of people affected by mental illness in England who are 18 or over. 

  But you might:

  • care for a child who has a mental or physical illness, injury or disability,
  • or care for a adult who has a mental or physical illness, injury or disability, and have a child or children too.

  If you are a parent, you can take up to 18 weeks’ leave to care for your child. 

  This is different to carer’s leave.  This is known as unpaid parental leave. 

  You can find out more about unpaid parental leave below:

  • Gov.UK: www.gov.uk/parental-leave 
  • ACAS: www.acas.org.uk/parental-leave 

  If you are unsure whether you should use parental leave or unpaid carer’s leave you can contact he ACAS Helpline. They can give you free, expert advice. Their contact details are shown in the Useful contacts below.

• How do I ask for unpaid carer’s leave? 

  You must give your employer notice before you start your unpaid carer’s leave.  Giving them notice means telling them before the leave starts.

  How many days’ notice you you need to give them depends on how many days leave you want to take.

  You need to give your employer:

  • 1/2 day to 1 day if you want 3 days leave
  • 1.5 days to 2 days if you want 4 days 
  • 2.5 to 3 if you want 6 days 
  • 3.5 to 4 if you want 8 days
  • 4.5 to 5 if you want 10 days
  • 6 days - if you work 6 days - if you want 12 days

  You do not have to put your request for leave in writing. But it is a good idea to. 

  You do not have to give your employer evidence of the care needs of the person you care for.

   

• What if I need leave to care for someone in an emergency? 

  As an employee you have a right to time off to deal with an emergency for someone you care for. The amount of time has to be reasonable. 

  This is a different right to your right to unpaid carer’s leave.

  You can read more here on the government website: www.gov.uk/time-off-for-dependants 

• Are my employment rights affected by unpaid carers leave? 

  Your employment rights are not affected by taking unpaid carer’s leave.  

  You can read more on ACAS’s website here.   See ‘Employee’s rights when taking carers leave.’

• What if I do not have regular working hours? 

  You might not work the same number of hours every week. 

  To work out how much carer’s leave you can take in a year:

  • add up all the hours you have worked in the last 12 months, then
  • divide that number by 52.  You might not have been in the job 52 weeks. Divide the number above by the amount of weeks you have been in the job. 

  The number you are left with is the amount of days leave you can take as carer’s leave. 

  You can read more on ACAS’s website here. See ‘Employees working part of the year or variable hours.’

• Can my employer delay my carer’s leave? 

  Your employer might be able to ask you to take your carer’s leave at a different time to the one you wanted.  But only if you not being in work would cause a serious issue to the organisation.  

  If they do this your employer must agree another date with you. They must do this within one month of the date you wanted for leave.

  Your employer must say in writing why they want to delay your leave. They have to do this:

  • within 7 days after you have asked for the leave, or 
  • before the leave starts, whichever date is the earlier of the 2.

  You can read more on ACAS’s website here.  See ‘When an employer can change carer's leave dates.’

• Where can I get more help and advice?

  You can get free, expert advice on unpaid carer’s leave rights and other work-related issues from the ACAS helpline. Their contact details are shown in the Useful contacts below.

  You might think you are being discriminated against because you are a carer. Youcan get free, expert advice from Equality Advisory and Support Service (EASS). Their contact details are shown in the Useful contacts below.

  Others useful organisations are shown in the Useful contacts below.

• Further reading
  • ACAS. Carer’s leave
  • Gov.UK. Unpaid carer’s leave

  
  For more information see our webpages on the following:

  • Supporting someone with a mental illness
  • Respite care – Breaks for carers, and
  • Discrimination and mental health - The Equality Act 2010

  Also see our Carers’ hub at www.rethink.org.

• Useful contacts

  ACAS Helpline
  You can call the ACAS helpline if you have a workplace problem you want to get advice on. They can help talk through your options.

  Phone: 0300 123 1100
  Website: www.acas.org.uk  

  Carers UK 
  They have an advice line, online support and carers groups throughout the UK. 


  Phone: 0808 808 7777
  Address: 20 Great Dover Street, London SE1 4LX 
  Email: advice@carersuk.org 
  Website: www.carersuk.org

  Carers Trust
  They give practical advice about caring for someone, they can give information about local support if you call them.


  Phone: 0300 772 9600
  Address: 2-6 Boundary Row, London SE1 8HP
  Email: info@carers.org
  Website: www.carers.org 

  Equality Advisory and Support Service (EASS)
  This organisation gives practical advice and information about the Equality Act 2010 and discrimination. 

  Phone: 0808 800 0082 
  Address: FREEPOST EASS HELPLINE FPN6521
  Email online form: www.equalityadvisoryservice.com/app/ask
  Website: www.equalityadvisoryservice.com

• Is this information accessible?

  There is an accessibility function on this webpage called Recite. On the desktop site, click on the icon in the top right-hand corner next to ‘Donate.’ On the mobile site, scroll right and click on the ‘Turn on accessibility’ icon. You can watch a short video about Recite here: www.youtube.com/watch?v=BQOUIgvqQQs